Contactless Check In [Skip to Content]Privacy Policy

Contactless Check In

Before Arrival...

Skip the Lines and request pre check-in service. Make the most of your stay and speed up the check-in process at the hotel by filling out the details that we'll need beforehand. All you need to do is show your valid photo ID and credit card to pick up your key. You can request this service up until 48 hours prior to your arrival.
Please complete the form below. Otherwise, call one week prior to your arrival (808-661-3111) to provide your cell phone number and email address so we can get you set up for pre-arrival check-in by either text message or email. Once you fill out your registration card with electronic signature then an email will be sent to you via Sertfi for a PCI compliant credit card authorization form. Both forms must be completed before arriving to the resort. 

What to expect at the Hotel...

1.We require all staff members and guests to wear a face mask while walking throughout the property.  The hotel will not provide one for you.
2. Physical distancing - we ask that you please follow the 6 ft. social distancing rule. 
3. We will not have valet parking available at this time. Self-parking will remain at $18/day.
4. Bellman will be available for luggage delivery throughout the property using the proper PPE and wiping all luggage handles.  
5. Cleaning will be enhanced throughout the hotel with extra attention to high traffic areas including elevators, handrails, tables, handles, restrooms and more  
6. Hotel amenities such as dining outlets, spa, pool, fitness center, tennis courts and more will be open. Adjustments made to seating and occupancy to meet social distancing requirements

"Share Your Aloha" and respect your fellow travelers by following current social distancing measures.
Contactless Check In
By submitting this form, you consent to share your personal information with us to service your request and for communication purposes. We do not sell your data to third parties. If you wish to access or erase your personal information, you can do so by submitting your details Click to erase your personal information.

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Reservations: 1-800-222-5642